Terms & Conditions

Effective Date: 5th of May 2025

Business Name: One Grey Hound Media (operating under One Grey Hound Ltd)
Website: www.onegreyhoundmedia.com

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1. Introduction

Welcome to One Grey Hound Media. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our website and/or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

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2. Services

One Grey Hound Media offers creative and digital marketing services, including but not limited to:

• Social media management

• Content creation (photo, video, copy)

• Branding and strategy consulting

• Website copywriting

• Digital audits, workshops, and training

Each service is subject to its own scope of work, deliverables, and pricing as agreed upon with the client.

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3. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in order to use our services.

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4. Payment Terms

All service fees are outlined in your project agreement or invoice. Payment terms may vary by service type and will be agreed upon prior to commencement of work. We reserve the right to suspend services for late or non-payment.

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5. Intellectual Property

All original content created by One Grey Hound Media for clients (including graphics, photography, video, and copy) will remain the intellectual property of One Grey Hound Ltd until full payment has been received. Upon payment, rights may be transferred as outlined in your individual service agreement.

Our website and its content are protected by copyright and may not be reproduced or redistributed without express permission.

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6. Client Responsibilities

Clients are responsible for providing accurate information, timely approvals, and any required assets needed to complete projects. Delays in communication or asset delivery may impact agreed timelines.

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7. Revisions & Cancellations

Most packages include a set number of revisions. Additional revisions or changes outside the agreed scope may incur extra charges.

Clients may cancel services by providing written notice. Refunds, if applicable, will be provided based on the work completed up to the cancellation date.

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8. Limitation of Liability

While we strive to deliver high-quality services, One Grey Hound Media does not guarantee specific business results. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

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9. Third-Party Tools & Platforms

We may use third-party platforms (e.g., social media scheduling tools, analytics platforms) in the delivery of our services. We are not responsible for any outages, errors, or data breaches caused by these third-party providers.

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10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website or services after changes are made constitutes your acceptance of the revised Terms.

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11. Governing Law

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes arising shall be handled by the courts of Scotland.

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12. Contact

If you have any questions about these Terms & Conditions, please contact us at:

Email: Team@onegreyhoundmedia.com
Business Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE