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Privacy Policy

Effective Date: 6th May 2025

1. Introduction
One Greyhound Media  ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or social media platforms.

We process your data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (if applicable), and other relevant data protection laws.

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2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, phone number, business address.

  • Social Media Data: public profile information, engagement metrics, follower statistics.

  • Client Data: login credentials, campaign performance data, and assets shared for project execution.

  • Usage Data: IP address, browser type, pages visited, time spent, and other analytics data via cookies or tracking tools.

  • Marketing Preferences: your choices regarding newsletters or promotional communications.

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3. How We Use Your Information

We use the collected data for the following purposes:

  • To deliver our services and manage client accounts.

  • To personalize content and provide tailored marketing campaigns.

  • To improve our website and service performance.

  • To respond to enquiries and provide customer support.

  • To send updates, marketing communications, or service announcements (with consent).

  • To comply with legal obligations.

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4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

  • Your consent.

  • Performance of a contract.

  • Compliance with legal obligations.

  • Our legitimate interests (e.g., marketing, analytics, fraud prevention).

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5. Sharing Your Data

We do not sell your personal data. We may share your information with:

  • Service Providers: e.g., email marketing platforms, CRM systems, cloud storage, analytics tools.

  • Social Media Platforms: for campaign management or reporting.

  • Legal Authorities: when required by law or to protect our rights.

All third parties are contractually obligated to protect your data in accordance with GDPR standards.

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6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Client project data may be stored for up to 7 years for contractual and legal reasons.

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7. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase your data ("right to be forgotten").

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Data portability.

To exercise any of these rights, please contact us at info@onegreyhound.com

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8. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyse site usage. You can manage your cookie preferences through your browser settings.

For more detail, see our Cookie Policy.

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9. International Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms.

10. Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or loss using secure servers, encryption, and access controls.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

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